cricke88 Privacy Policy: How We Handle Your Information
cricke88 collects and uses your information only to operate your wallet, process transactions through routes like bKash, Upay and Bank Transfer, and keep your account secure. What we collect, why we collect it, and how you can manage it — that is what this page covers.
Account data handled with care
bKash, Upay and Bank Transfer context
Your rights, clearly stated
Contact route always available
POLICY FOUNDATION
What This Privacy Policy Covers and Why
When you open an account with cricke88 and fund it through bKash, Upay or Bank Transfer, you share certain details with us — your registered mobile number, transaction reference, account credentials and device information. We collect this data for one purpose: to run your account correctly and keep every deposit, withdrawal and session tied accurately to you. We do not sell your personal information to third parties. We do not share your transaction history with advertisers. Where we do share data — for example, with payment processors handling your bKash or Bank Transfer instruction — it is only to complete the action you requested, and only the minimum data needed for that step. Your data is stored for as long as your account remains active and for a reasonable period after, consistent with our operational and legal obligations. Access to this platform and the protections described here depend on your local law and the eligible regions we support. If you have a question about a specific record tied to your account, the contact routes in the support section below are the right place to start.
bKash transaction references
Upay payment records
Bank Transfer account data
Mobile number on file
Device and session logs
WHAT IS COVERED
Where This Policy Applies and What It Does Not Cover
This policy applies to information collected directly through the cricke88 platform — account registration, payment actions and site navigation. It does not extend to third-party services you reach from our pages, and it does not override your own local legal obligations. Understanding the boundary helps you know exactly what we are responsible for.
Account Access
Data you submit when creating or updating your account — mobile number, login credentials and verification steps — falls within this policy. We hold this information to keep your account operational and to verify transactions you initiate.
Payment Transactions
When you deposit or withdraw via bKash, Upay or Bank Transfer, the transaction reference and amount are recorded against your account. This record is inside our policy scope; the payment processor's own data handling is governed by their separate terms.
Site Activity
Page visits, session duration and device type are logged to maintain site performance and identify issues. This activity data is used internally. We do not use it to build advertising profiles or share it outside the platform.
Third-Party Services
Links or integrations that take you outside the cricke88 domain — including external wallet apps or game-provider pages — are not covered here. Once you leave our platform, those services apply their own privacy terms, which you should check independently.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Under This Policy
You have real, actionable options when it comes to your personal data on cricke88. If you want to see what we hold against your account, you can submit a data access request through our support channel and we will confirm the categories of information on file. If any detail is incorrect — a registered mobile number, a name on the account, an address — you can ask us to correct it, and we will update the record once we verify your identity through the standard account verification path. If you want to close your account and ask about the retention of your data after closure, that request goes through the same support route. We handle each request in order and aim to respond clearly. Every right listed here depends on your local law and the eligible region your account falls under — we will tell you if a specific request falls outside what we can fulfil for your account type.
Review Your Records
Submit a data access request via the support channel to see what account and transaction information we hold against your registered mobile number and account ID.
Correct Account Details
If your name, mobile number or any other detail on file is wrong, raise a correction request. We verify your identity through the standard account verification step before updating any record.
Ask About Data Retention
If you close your account, you can ask how long we keep your data and under what conditions. We will give you a clear answer based on our operational and legal obligations at the time of your request.
Raise a Policy Question
Any question about how this policy applies to your specific account — including payment records from bKash, Upay or Bank Transfer transactions — can be directed to our support team through the contact routes listed on this page.
REACH OUR TEAM
How to Contact Us About This Privacy Policy
If you need to raise a privacy question, correct a record or understand how your account data is used, use the contact routes below. Every route connects to the same support function — choose whichever works for your device and situation.
Live Chat
Open the chat window from any page on cricke88 to reach support directly. Use this for account-specific privacy questions where you can share your registered mobile number for verification.
Email Support
Send a written request to the email address published in the contact section of the site. Email works well for data access requests or correction requests where you need a written record of the exchange.
Account Help Page
The help section at cricke88 covers account management steps including how to update registered details. Follow the verification instructions shown there before submitting any change to personal information.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
cricke88 applies access controls, session management and encryption practices to protect the account and payment data you share with us. These measures apply across all payment routes — bKash, Upay and Bank Transfer — so that transaction references and account credentials are not exposed outside the intended process flow.
Cookie Use
We use cookies to keep your session active, remember account preferences and monitor site performance. You can manage cookie settings through your browser. Disabling certain cookies may affect how account pages load or how your session is maintained across visits.
Account Security
Account credentials are stored using standard security practices. We do not display your full password in any account view. If you suspect unauthorised access, use the account security options shown in your profile settings and contact support immediately.
Data Retention
We keep account and transaction records for as long as your account is active and for a period afterward that reflects our operational obligations. When that period ends, records are deleted or anonymised. The exact duration depends on the applicable rules for your account region.
Policy Updates
When this privacy policy changes, we post the updated version at cricke88/privacy-policy/ with a note of what changed. Continued use of the account after an update means you have seen the revised terms. If a change affects you materially, contact support to ask questions before continuing.
PRIVACY QUESTIONS
Privacy Policy Questions We Hear Most Often
Below are the questions we receive most often about how cricke88 handles your data, your rights and how to reach us with a specific request.
What personal information does cricke88 collect when I open an account?
We collect the details you enter during account registration — your mobile number, account credentials and any verification information required. When you make a deposit or withdrawal, transaction references tied to your bKash, Upay or Bank Transfer action are also recorded against your account.
Does cricke88 share my data with third parties?
We share data only where it is needed to complete an action you requested — for example, passing a transaction reference to a payment processor to confirm a bKash deposit. We do not sell personal data or share it with advertisers. Third-party services you reach from our site have their own separate policies.
How do I request a copy of the data held on my account?
Submit a data access request through live chat or the support email published on the site. Include your registered mobile number so we can verify your identity before releasing any information. We will confirm the categories of data we hold against your account.
Can I ask cricke88 to correct or delete information on my account?
Yes. If a detail on file is incorrect, raise a correction request via support and complete the account verification step shown there. For deletion requests — typically raised at account closure — contact support and we will explain what records we can remove and what we are required to retain under our operational obligations.
Does this privacy policy apply if I access the site from Bangladesh?
This policy describes how we handle data on the cricke88 platform. Whether you can access the platform and which specific protections apply depends on your local law and the eligible regions we support. If you are unsure about your situation, check with a local legal resource before proceeding.
How will I know if the privacy policy changes?
We publish the current version of the policy at cricke88/privacy-policy/ and add a note when we make a change. Check this page periodically if you want to stay current. If a change materially affects how we use your account or payment data, we recommend contacting support with any questions before continuing to use the platform.