Mobile / Sports
These terms set out the rules that apply when you open and use your cricke88 account, including how transactions via bKash, Upay and Bank Transfer are handled and what you can expect from us. Access to the platform depends on your local law and eligible region, so read these carefully before you proceed.
By creating an account on cricke88 and completing any transaction — whether a bKash deposit, an Upay transfer or a Bank Transfer withdrawal — you confirm that you have read and accepted these terms in full. We may update these terms when operational or regulatory circumstances require it. When that happens, we publish a revised version here and your continued use of the account after the update constitutes acceptance. These terms apply to every part of the platform: your account wallet, your transaction history, your access to game lobbies, and your communications with our support team. They do not override any local law or regulation that applies in your jurisdiction. If a provision of these terms conflicts with applicable local law, that local law takes precedence to the extent of the conflict. Eligibility to use the platform depends entirely on the laws and regulations of your location. We do not confirm eligibility on your behalf. You are responsible for checking whether access to online gaming services is lawful where you are. If you are in a region where this service is not available under local law, these terms do not grant you any right of access.
Not every service or content you reach from this domain is governed by these terms alone. Some areas — particularly third-party game studios and external payment processors — operate under their own separate agreements. Understanding exactly where our terms apply and where they stop helps you know who to contact and what rules cover each interaction with your account.
Your login credentials, account creation steps, identity verification and the security of your account session are all covered under these terms. You are responsible for keeping your login details private and for any activity that occurs under your account.
Deposits and withdrawals made through bKash, Upay or Bank Transfer are subject to these terms as well as the transaction limits and verification steps shown in your account. Processing is handled by the payment provider under their own service rules alongside ours.
Game lobbies, promotional notices and support articles published on cricke88 fall within scope of these terms. We control this content and keep it updated. However, RTP data and game mechanics are provided by the studio and are outside our editorial control.
Game studios such as JDB, Spadegaming, Habanero, PG Soft and Pragmatic Play supply game content under their own licences and terms. We make their titles available in the lobby but their content policies, RTP disclosures and game rules sit with them, not with us.
These terms are not just obligations — they also describe what you can do. You have the right to review your own transaction records at any time from the account history section. If you believe an account detail is incorrect, you can request a correction through our support channel and we will review it. Raising a formal question about how your account or data is handled is always an option; simply contact us via the route shown in the support section below and we will respond through the same channel. Your account is yours to manage, and we keep the account settings page accessible so you can update contact details, check your wallet balance and review any active conditions applied to your account. We do not lock these actions behind a process you cannot reach independently.
Open your account history page to see a full log of deposits and withdrawals, including the payment method used — bKash, Upay or Bank Transfer — the date and the status of each transaction.
If your registered name, contact number or any other account field is inaccurate, contact our support team with the correction you need. We will confirm the update once it has been verified against the record.
Any question about how these terms apply to your specific account situation can be submitted to support. We handle policy questions through the same contact routes as account help — no separate form is required.
If you decide to close your account, contact us directly. We will confirm the steps, settle any outstanding wallet balance via your preferred payment route and process the closure in line with these terms.
If any part of these terms is unclear or you have a question about how they apply to your account, reach us through the contact routes published on the site. We handle terms-related queries through the same channels as general account support — there is no separate legal inbox. Use the route that suits you.
The live chat widget is accessible from the account area on cricke88. Use it to ask about account conditions, transaction queries or anything in these terms that needs clarification.
Send a written query to the support email address listed in the site footer. Email is the right route for formal terms questions, account correction requests or any issue you want a written record of.
The help section on cricke88 covers common questions about account access, wallet transactions and policy conditions. Check there first — many terms-related questions are answered without needing to contact support directly.
We take the operational side of these terms seriously — account data, transaction records and contact history are handled with care. Here is how we approach each area that these terms cover in practice.
Your information — name, contact details, transaction history — is stored securely and used only for the purposes described in our privacy policy. We do not share it with third parties outside the scope of payment processing and identity verification.
Records of every deposit and withdrawal, including those made via bKash, Upay and Bank Transfer, are retained in your account history. You can access these at any time from the transaction log in your signed-in account area.
You are responsible for keeping your account credentials private. If you suspect unauthorised access, contact us immediately through live chat or the support email. We will act on security reports as a priority and guide you through the steps shown in the account security section.
When these terms change, the updated version is published here with a revised effective date. If a change is material, we aim to notify you via the contact method registered on your account before the change takes effect.
These questions come up regularly when account holders review the terms for the first time or after an update. If your question is not here, use the support routes listed above.
No. You accept these terms once when you create your account. If the terms are updated in a material way, we will notify you and ask for fresh confirmation before the updated terms take effect on your account.
Failed transactions are logged in your account history. Check the status shown there first. If the record shows a deduction from your wallet but no credit to your account balance, contact support via live chat or email with the transaction reference visible in your history.
These terms require that payment methods used for deposits and withdrawals are registered in your own name. Using a third-party wallet or bank account is not permitted and may result in a transaction being reversed or your account being reviewed.
We do not confirm regional eligibility on your behalf. Whether accessing this platform is lawful in your location depends on the laws and regulations that apply there. Check your local law before creating or using an account. These terms do not grant access where it is restricted by law.
Contact support through live chat or the email address in the site footer. Provide the detail you need corrected and the correct version. We review correction requests against your account record and confirm the update once verification is complete.
The current version is always published at cricke88/terms-conditions/. The effective date at the top of the page tells you when this version came into force. If you saved a previous version, compare the dates to confirm you are reading the latest one.